I Need Help 🇨🇦 Canada
Sign In

AI Ethics & Responsible AI

Our commitment to using artificial intelligence responsibly, transparently, and with human oversight.

Effective Date: January 16, 2026

1. Purpose of This Policy

This page explains how I Need Help uses AI systems responsibly to support users while respecting human dignity, safety, fairness, and privacy.

2. How We Use AI

3. Human Oversight

AI systems on our platform do not operate independently. Human review, monitoring, and intervention are always available, especially in sensitive or high-impact situations.

4. Fairness & Bias Mitigation

We actively work to reduce bias in AI outputs by reviewing training data, monitoring outcomes, and refining models. We strive to treat all users fairly regardless of background.

5. Transparency

We are transparent about when AI is used and for what purpose. AI-generated outputs are clearly presented as assistive tools rather than definitive decisions.

6. Privacy & Data Protection

AI systems process data in accordance with our Privacy Policy. We minimize data usage, apply strong safeguards, and do not use personal data beyond its intended purpose.

7. Safety & Risk Management

We evaluate AI-related risks including misuse, errors, and unintended consequences. Safeguards are implemented to protect users and the integrity of the platform.

8. Limitations of AI

AI outputs may be inaccurate or incomplete. Users should not rely on AI for professional, legal, medical, or emergency decisions.

9. Accountability

I Need Help remains accountable for AI-assisted decisions. Users may request clarification, review, or appeal outcomes influenced by AI systems.

10. User Control & Feedback

We encourage feedback from users regarding AI behavior. Reports help us improve fairness, accuracy, and safety.

11. Regulatory Alignment

Our AI practices align with Canadian guidance, including PIPEDA principles and emerging AI regulations, as well as internationally recognized responsible AI frameworks.

12. Policy Updates

This AI Ethics policy may be updated to reflect technological advancements or regulatory changes.

13. Contact Us

Questions or concerns about our AI practices? Reach out to us:

Email: support@needhelpplatform.com
Location: Canada 🇨🇦